Emergency Guide

Storm Damage & Insurance Claims

What Ontario homeowners should do after wind, hail, or storm damage to a roof — and how Trident can help.

1. Safety first — then stop the leak

If you have an active leak, move valuables away from the affected area and place buckets if needed. Call Trident at (226) 680-0996 for 24/7 emergency tarping and temporary protection. Do not climb on a damaged roof yourself.

2. Document everything

Take photos and video of all visible damage — missing shingles, dented flashing, damaged siding, interior water stains, and debris on the ground. Note the date and time of the storm. This documentation is critical for your insurance claim.

3. Contact your insurance company

Report the damage promptly. Most Ontario policies require notification within a reasonable timeframe. Ask about your deductible, coverage for emergency repairs, and whether an adjuster will be assigned.

4. Schedule a professional inspection

Storm damage is not always visible from the ground. Hail can bruise shingles, wind can lift nails without tearing shingles off, and ice dams can compromise underlayment. Trident provides free storm damage inspections with detailed photo reports.

5. How Trident helps with claims

We provide scope-of-work documentation, meet with adjusters when needed, and explain repair vs. replacement options honestly. We work with all major insurers and understand what documentation they require for approval.

Common storm damage in Ontario

High winds can lift or crease shingles and damage ridge caps. Hail impacts granule loss and shingle bruising. Heavy rain exposes pre-existing flashing failures. Ice and snow loads stress gutters and eavestrough hangers. Trident assesses the full exterior system, not just surface damage.

Storm damage? We're available 24/7.

Call (226) 680-0996 Schedule Inspection